Refunds
Refund Policy
Last updated: 30 September 2026
- 14 days freeStart on your own data. Card optional.
- 30 days to change your mindAfter you first pay, ask for a refund within 30 days.
- No form, no callOne message is enough. We won't try to talk you out of it.
1. Free trial
You can try Distiqo free for 14 days on your own data. You don't need to enter a card to start, and you aren't charged unless you choose a plan.
2. The 30-day refund
If you subscribe and, within 30 days of your payment, Distiqo hasn't given you your evening back, we'll refund what you paid. You don't have to fill in a form or sit through a call.
| Plan | Billed monthly | Billed yearly |
|---|---|---|
| Distribution OS Starter | ₹9,999 a month | ₹99,990 a year |
| Distribution OS Growth | ₹12,000 a month | ₹1,20,000 a year |
| Distribution OS Command | ₹15,000 a month | ₹1,50,000 a year |
| Retailer OS Basic | ₹1,499 a month | ₹11,988 a year |
| Retailer OS Pro | ₹3,199 a month | ₹29,988 a year |
Prices exclude GST. For a yearly plan, the 30 days run from the yearly payment, and the refund is the full year's fee.
3. How to ask
- Message us on WhatsApp, or email info@distiqoai.com with the subject “Refund”.
- Tell us the business name on the account. A reason helps us improve, but it isn't required.
- We confirm the refund and return it to the payment method you used.
4. What a refund covers
A refund covers the Distiqo subscription fee you paid. Charges from other companies that you pay separately — for example a GST e-invoicing provider or WhatsApp costs — are billed by them, not by us, so we can't refund those.
5. After 30 days
You can still cancel any month, and you'll keep your data — but fees already paid for a month that has started aren't refunded after the 30 days.
Questions? Write to info@distiqoai.com or message us on WhatsApp. See also our Privacy Policy, Terms and Security pages.