Cancellation

Cancellation Policy

Last updated: 21 September 2026

You can leave whenever you like. No contract, no notice period to argue about, and your data goes with you.

Any monthCancel at any time. There's no lock-in.
No feeNo setup fee, and no cancellation fee.
Your data leaves with youAsk for a full export when you go.

1. How to cancel

Message us on WhatsApp or email info@distiqoai.com with the subject “Cancel my account”. Tell us before your next billing date and you won't be charged for the following month. We'll confirm in writing.

2. Fees

No cancellation fee and no minimum term.
There is no setup fee to lose.
Fees for a month that has already started are not refunded, except under our 30-day refund.

3. Taking your data

Ask for a full export of your customer directories, items, ledgers and invoices before you go, and we'll provide it. It's yours; exporting it is a request, not a favour.

4. What happens to your data afterwards

Once you've confirmed your export, we delete what remains within a reasonable period. We keep only records the law requires us to keep — for example financial records, which tax law requires to be kept for 8 years — and only for as long as it requires. See the Privacy Policy for the periods.

5. If we end the service

If we ever had to end the service, we'd tell you in advance and make sure you can export everything first.

Questions? Write to info@distiqoai.com or message us on WhatsApp. See also our Privacy Policy, Terms and Security pages.